Frequently Asked Questions

Everything you need to know about planning your perfect celebration.

How long does shipping take for party supplies?

Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your items sooner for an upcoming event.

What is your return policy?

We accept returns on unused and unopened items within 30 days of purchase. Please note that custom-made or personalized decorations are final sale.

Do you offer bulk discounts for large events?

Yes! We offer special pricing for corporate events, weddings, and large parties. Please contact our support team with your requirements for a custom quote.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

What should I do if my items arrive damaged?

We take great care in packaging, but if anything arrives damaged, please email us a photo of the item and your order number within 48 hours so we can send a replacement.